The training IT professionals receive is crucial for talent recruitment, employee morale, stress management, and happiness.
Global Knowledge’s annual IT Skills and Salary Report revealed that 45% of IT decision-makers worldwide cite talent retention and recruiting as their top problem. 32% of respondents said they struggle with employee morale.
The report shows that IT professionals work at unsustainable levels with productivity continually falling and a widening skills gap.
Similar results were also found by the Work Institute’s 2020 Retention Report. Businesses also pay a high price.
According to the Retention Report 2019, voluntary turnover in 2019 was $630 billion. Career development was the most important factor.
These are the consequences for a quitter: disruptions in work schedules, project delays, and onboarding. These have a financial effect on the business.
These issues were addressed last year by successful IT leaders by investing more in training. According to the 2020 report 56% of IT decision-makers plan to invest more in training to fill skills gaps. This is an increase of 39% from last year.
This investment is not only to close the gaps within the team, but also spread the ripple effects outside.
Training is beneficial for both IT professionals and the companies they work for.
Closes skills gap
Improves productivity
Reduces employee turnover
It boosts morale

IT teams with the ability to handle large and small projects are more productive, happier employees, and this reduces retention problems as well as negative business costs.
This article provides insight and tips to help employees and managers create a happier workplace.

IT leaders should invest in training in order to combat turnover
Employees who are proud of what they can do and achieve not only look great for their managers, but also bring the company the greatest benefits.
If employees don’t feel like their work is having an impact, it’s the opposite.
High turnover
Apathy towards work
Slipping productivity

High turnover rates can lead to a company losing nearly $30,000 per employee. Consider the cost of training an employee. The $2,000 course doesn’t sound so expensive, right?
Lack of growth opportunities is a major reason employees leave. This is the main reason they leave their departments. It’s no different for IT.
Brian Kropp, Gartner HR practice group vice president, writes in an article that “Attrition can always be costly for companies.” “If employees don’t see you investing in their futures, they’ll look elsewhere.”
Global Talent Monitor’s report shows that 40% of employees who quit their jobs feel let down by lack of career advancement.
Global Knowledge’s IT Skills and Salary Report showed a worrying trend. Nearly all (80%!) North American IT leaders admit that there are skill gaps within their teams. The same trend is evident internationally.
This means that there isn’t enough talent to meet the demands.
IT professionals don’t have the chance to improve their skills.
These trends could lead a cyberattack, data loss, poor IT infrastructure or increased stress among employees. Even though IT leaders may be able to find solutions, these are inevitable consequences.
What is the best way for employees to be happier and increase business results?
Successful companies know that their people are just as talented and good as them. This is why they