Improve Workplace Efficiency: Train Your Users

Organizations can be guided by goals and expectations. It’s equally important to provide employees with the resources they need to succeed. No matter what role they play in the company, training is essential for any user to be successful.
Both you and your employer will benefit from investing in end-user training. A well-trained workforce will not only increase productivity and efficiency in your company, but it can also save you money by reducing the impact of security threats. This, in turn, will save you time and money. Here are some ways end-user training can help you organization thrive.

Get the basics out of the way
It would be difficult to find someone in today’s corporate workplace who doesn’t use Microsoft Windows or PowerPoint. Both applications have advanced tenfold since their original release. These applications have new features and improvements that can simplify users’ lives.
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Your IT team will be happy to not have to spend time helping users with Microsoft Word issues. Additionally, fewer support tickets means less roadblocks to more important tasks.

More Secure Networks Means Less Downtime
Network issues at work frustrate many of us. They can really hamper productivity. Even something as simple as not being able use email for 15 minutes is a serious setback. Guess what? End users are often the ones responsible for security-related network problems.
Your organization must have security awareness training from the top. It’s not just the IT team’s responsibility to protect networks and data. All employees must be aware of the latest threats and best practices to prevent them.
Security awareness training can help your company reduce the risk of security breaches that could compromise your network or compromise customers’ data. A company can be devastated by the stress and time loss that comes with dealing with a security incident of any size.

Empowered employees = trained up users
Employees who are able to understand their job and succeed in it will be more confident. This confidence is based on being able to use the technology and programs necessary to do their job.
Your users can be empowered by giving them the training they need. Accessing the right training can help them perform their jobs more efficiently, faster, and more confidently. This is a winning combination.
It’s obvious that a more productive workplace will improve the bottom line. Online training can be cheaper than traditional methods of training such as classroom training.

Allow your IT team to do their job.
While you can’t fault IT professionals for wanting to help, it isn’t their job to do so. However, they aren’t fully using their skills if half of their workday is spent helping users create stronger passwords. Unfortunately, it’s still an issue.
Your network infrastructure must be running smoothly. This requires a team that is focused. It is not a good idea to have your network down, as it can be costly for businesses. Your IT team should be able to deploy and implement new tech and services that can benefit your users and your organization as well as your customers.
Let’s say, for example, you want to migrate your data to the cloud. It’s amazing! Your IT staff will be able to help you.